F.A.Q.
waves

Where can I park?

Parking is NOT available at the marina. We strongly suggest taking a taxi/uber or riding the Metro to L'Enfant or Smithsonian (appx. 12-min walks). If you do decide to drive, please allow plenty of time for traffic and parking. Limited street parking is available along Maine Ave, and there are public lots at the Fish Market, Tidal Basin, L'Enfant, and the Mandarin Hotel. 

Are there restrooms on board?

Yes. 

What if I miss my cruise?

 If you miss your cruise or prefer to sail at another date/time, you may present your unused voucher as a walkup/standby ticket on any published cruise of equal or lesser value. We hold 25-50 seats for this purpose. Please arrive early, first come, first served for standby/walkup tickets.

Can I cancel my cruise reservation?

Tickets are non-refundable, however, you may use them as a standby/walk-up ticket for any cruise of equal value during the year for which it was purchased. We do not take reservations for reschedules, walk-ups only. We do hold plenty of seats for walk-ups, just be sure to arrive 15-30 minutes prior to your desired departure time.

How early should I arrive for a cruise?

We encourage you to check in 15-30 minutes prior to your boarding time. Please plan ahead for traffic, parking, and metro delays.We cannot hold the boat for latecomers.

Do you offer group discounts?

Yes. You will automatically receive a discount at checkout when purchasing 15 or more tickets.

Do we need to purchase a ticket for our child?

Children under the age of 3 sail for free. All children age 3 and older require a ticket to board.

Are strollers allowed on board?

Yes. 

Are your vessels handicapped accessible?

These vessels are not ADA accessible, however ramps are available for boarding. Our crew supervises the boarding/unloading process, and is available for extra assistance if necessary. Wheelchairs are allowed on board, though maneuverability may be limited.

Can I rent out the boat for a private event?

Yes! Our vessels are the perfect venue for your special occasion. Please check out our Private Charters page or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.

Are we allowed to bring our own food and drinks?

No. Outside food or beverage is not permitted on board. There are concessions available for sale aboard the vessels.

Do you allow smoking on board?

No, smoking is not permitted.

Can we bring our dog?

Service animals are the only animals permitted on the boat.